Care Information
Caring for your order
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Some pieces include real broken glass/crystal pieces and can be very sharp. Be sure to wear appropriate gloves while handling.
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Epoxy Resin is UV sensitive, appropriate UV blockers are used in the formula but may yellow over time with exposure to sunlight. Keep all pieces out of direct sunlight.
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Epoxy Resin can be easily scratched and marked. Avoid the use of chemical and abrasive cleaners. Clean with window cleaner and soft cloth. To remove dust in textured areas, use a microfibre duster or non-residue compressed air.
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Hang with appropriate hanging system (for wall art) that allows for appropriate weight of your artwork and must be properly secured in case of earthquake or human interference. We recommend hiring a professional for hanging of all artwork.
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Wood serving boards will need to be conditioned with cutting board oil and wax regularly. This will prevent cracking and splitting.
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Hand wash only with damp cloth and dish soap. Do NOT dishwash or soak.
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Do NOT cut on epoxy resin. Only wood should be used for cutting and serving.
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YDQ Homeware is not liable for any damage or injury related to the artwork or being handled incorrectly.
Privacy & Safety
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
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We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. No 3rd party person or company will have access to your personal information.
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The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Payment Methods
Please make payment to the following account
Bank name: FNB
Bank account number: 6294 2871 254
Branch code: 250655
Once payment is made please foward proof pf payment to ydqhomeware@outlook.com or Whatsapp 062 884 2640